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Supported Hardware

CCS has arranged with Dell to provide discounted computers or a discount coupon for staff or students to purchase personal computers.   To see discounted computers or shop with a discount coupon , login with your TMU email address at http://www.dell.ca/torontomu (external link) .

Supported Hardware

Recommended Computers and Options

  Persona
 

Administration / Faculty

Academic Lab / PT

User Profile

Mobile Executive (Hybrid Worker)

Pro On The Go (Hybrid Worker)

Mobile Knowledge Worker (Hybrid Worker)

Mobile Developer / Engineer (Hybrid Power Worker)

Knowledge Worker (On-campus Worker / Hoteling Station)

General Lab Computer

High Performance Lab

Cost

$$$

$$

$

$$$

$

$

$$$

Form Factor

Premium 14" 2in1 Laptop

Travel 13" Laptop

Standard 14" Laptop

Mobile Workstation

Desktop - SFF

Desktop - AIO

Workstation - SFF

Current Model

Dell Latitude 9450

Dell Latitude 7350

Dell Latitude 5450

Dell Precision 3490

Dell OptiPlex 7020 SFF

Dell optiPlex 7420 AIO

Dell Precision 3460

Specifications

i5 - 135U vPro

i5-1345u vPro

i5-1345u vPro

Ultra 7 165H vPro / Nvidia RTX 500 4GB

i7-14700 vPro

i7-14700 vPro

i7-14700 vPro / Nvidia T1000 4GB

16GB RAM

16GB RAM

16GB RAM

32GB RAM

16GB RAM

16GB RAM

32GB RAM

256GB SSD

256GB SSD

256GB SSD

512GB SSD

256GB SSD

256GB SSD

1TB SSD

14" QHD Touch Display

13.3" FHD Display

14" FHD Display

14" FHD Display

Wired Keyboard / Mouse

Wired Keyboard / Mouse

Wired Keyboard / Mouse

FHD/IR Camera / Digital Mics.

FHD/IR Camera

FHD/IR Camera

FHD/IR Camera

 

FHD Camera

 

Fingerprint Reader

Fingerprint Reader

Fingerprint Reader

Fingerprint Reader

 

24" Display

 

Collaboration Touch Pad (ZOOM, Teams)

           

3-year Warranty

3-year Warranty

3-year Warranty

3-year Warranty

3-year Warranty

3-year Warranty

3-year Warranty

3.3 lbs.

2.5 lbs.

3.01 lbs.

3.30 lbs.

 

Absolute Resilience

Absolute Resilience

Standard Options

Absolute Resilience

Absolute Resilience

Absolute Resilience

Absolute Resilience      

USB-C Powerbank (65W)

USB-C Powerbank (65W)

USB-C Powerbank (65W)

       

27" Monitor / USB Dock

27" Monitor / USB Dock

27" Monitor / USB Dock

27" Monitor / USB Dock

27" HD Monitor

  27" 2K Monitor

34" 2K Monitor / USB Dock (Curved)

34" 2K Monitor / USB Dock (Curved)

34" 2K Monitor / USB Dock (Curved)

34" 2K Monitor / USB Dock (Curved)

34" 2K Monitor (Curved)

   

Docking Station - Thunderbolt (180W)

Docking Station - Thunderbolt (180W)

Docking Station - Thunderbolt (180W)

Docking Station - Thunderbolt (180W)

     

Wireless Keyboard / Mouse

Wireless Keyboard / Mouse

Wireless Keyboard / Mouse

Wireless Keyboard / Mouse

WebCam / Microphone    

4-year Absolute Resilience

4-year Absolute Resilience

4-year Absolute Resilience

4-year Absolute Resilience

 

4-year Absolute Resilience

4-year Absolute Resilience

4-year Warranty

4-year Warranty

4-year Warranty

4-year Warranty

4-year Warranty

4-year Warranty

4-year Warranty

Comments

Replaces Dell XPS models*

           

* CCS will only support Dell XPS models purchased prior to September 30th, 2023. Dell Latitude 9xxx models replace the Dell XPS models.

** Other models and configurations are available. If assistance is required, please contact CCS via the IT Help Portal or CCS Help Desk.

CCS will only provide support for Dell Latitude (laptop), OptiPlex (Desktop), and Precision (laptop & workstation) models. CCS will continue to support Dell XPS computers purchased prior to September 30th, 2023.

CCS Dell Supported devices are:

  • Thoroughly evaluated and tested to meet CCS performance standards
  • Compatible with the Toronto Metropolitan University networks (Ethernet & Wi-Fi)
  • Setup and configured by CCS Technicians 
  • Fully supported by CCS as a Dell Authorized Warranty Service Depot for supported Dell products.  
  • Supported after initial warranty period expiration with no labor charges for repairs done by CCS Technicians. Client pays for defective part(s) in excess of $10.

All TMU standard computers will come with Microsoft Windows 11 Home edition. If you fall under the Microsoft Campus Licensing agreement and your computer is imaged by CCS, it will be set up with Windows 11 Enterprise edition.

Securing Dell Laptops – CCS recommends the use of “noble wedge” type laptop security cable and/or Absolute Resilience (see below).

Note:  Due to fluctuations in the exchange rate between Canadian and US dollars, the prices for computing equipment may vary. Please refer to  Dell Premier Website (external link, opens in new window)  for Dell pricing. If you do not have access to Dell Premier, contact your department purchasing agent, Purchasing and/or CCS (via the CCS Help Desk)

Apple MAC Computer Support

CCS will provide limited support (Imaging, and software O/S support). CCS cannot provide hardware support for Apple MAC computers

Absolute Resilience

  • Absolute Resilience is a subscription based software tool to assist with finding lost and/or stolen computing devices.  
  • Ability to remotely wipe disk/files on lost or stolen computer
  • Available for both Dell and Apple MAC computers
    • Dell computers can be order with Absolute Resllience pre-installed 
    • Can be added to Dell computers after purchase
    • Absolute Resilience is ordered from Dell for both Apple MAC and Dell computers
    • Absolute Resilience can be installed at TMU after the Apple Mac computer is delivered
  • Once it is installed on Dell computers (not Apple), Absolute Resilience can only be uninstalled by CCS (if stolen, thieves cannot remove the software).
  • If needed, Absolute will work with local law enforcement to recover the device.
  • Insurance policy will pay out if laptops are not recovered by Absolute. 

For more Information - https://www.absolute.com/platform/editions/resilience/ (external link, opens in new window) 

Why purchase Dell computers & accessories using the Toronto Metropolitan University Premier portal site from Dell?

  • Toronto Metropolitan University (TMU) gets OECM pricing for many products, offering substantial savings and more stable pricing.
  • 3-year minimum warranty standard for Business class computers (OptiPlex, Precision, Latitude), Business class monitors (P and U series), and Docking stations. Purchasing Dell products from retailers usually include a 1-year warranty.
  • You get current models, whereas other retailers might offer older models.

Recommended Printers

Monochrome Multi-Function Printers

Lexmark Model

Target

Print / Scan

Duplex Printing / Scanning

Print/Scan Speed 

Recommended Monthly Page Volume

Paper Handling - Standard

Paper Handling - Optional

Paper Size

MX331adn

Small Workgroup

Monochrome print
Colour scan

Both

40 ppm

Up to 5,000

250 sheet, 100 sheet manual

1 optional tray max. - 550 Sheet

Letter, Legal

MX521de

Medium Workgroup

Monochrome print
Colour scan

Both

46 ppm

Up to 15,000

250 sheet, 100 sheet manual

3 optional trays max. - 250 Sheet. 550 Sheet

Letter, Legal

MX722ade

Departmental

Monochrome print
Colour scan

Both

70 ppm

Up to 100,000

550 sheet, 100 sheet manual

3 optional trays max. - 250 Sheet. 550 Sheet, 2100 Sheet

Letter, Legal 

MX910de

Departmental - Large Format (Tabloid)

Monochrome print
Colour scan

Both

45 ppm

Up to 50,000

2 x 500 sheet, 150 sheet manual

optional tray - 2 x 500 Sheet

Letter, Legal, Ledger, 12" x18"

Colour Multifunction Printers

Lexmark Model

Target

Print / Scan

Duplex Printing / Scanning

Print/Scan Speed 

Recommended Monthly Page Volume

Paper Handling - Standard

Paper Handling - Optional

Paper Size

CX522ade

Medium Workgroup

Color print
Colour scan

Both

35 ppm

Up to 8,500

250 sheet, 100 sheet manual

550 Sheet, 650 Sheet

Letter, Legal

CX730de

Departmental

Color print
Colour scan

Both

42 ppm

Up to 15,000

550 sheet, 100 sheet manual

3 optional trays max. - 550 Sheet

Letter, Legal 

** Other models and configurations are available. If assistance is required, please contact CCS via the IT Help Portal or CCS Help Desk.

CCS will only provide support for Lexmark laser printer models.

Lexmark Supported devices are:

  • Thoroughly evaluated and tested to meet CCS performance standards
  • Compatible with the Toronto Metropolitan University wired network (Ethernet)
  • Setup and configured by CCS Technicians
  • Fully supported by CCS as a Lexmark Authorized Warranty Service Depot for supported Lexmark products.  
  • Supported after initial warranty period expiration with no labor charges for repairs done by CCS Technicians. Client pays for defective part(s) in excess of $10.  
  • Consumables (toner, rollers, maintenance kits, etc.) are not included under the warranty

Due to TMU Network security, wireless printers do not function on the TMU wireless network.

CCS does not recommend the use of 3rd party or refilled toner cartridges. Any issues associated with their use are not covered by the Manufacturer’s warranty and the Department/School will be charged for replacement parts. CCS will charge for any cleaning required related to a 3rd party or refilled toner.

Prices frequently fluctuate for printers. It is recommended you contact either the TMU Bookstore or CDW (Pedro De Amaral - pedro.amaral@cdw.ca) to obtain pricing.